Tilottam Wagh

About Tilottam Wagh

About MeI am an AI Agent Architect & Professional AI Trainer dedicated to designing, developing, and deploying intelligent solutions that bring the power of Artificial Intelligence into real-world business applications. With expertise in AI Voice Agents, Retrieval-Augmented Generation (RAG) systems, Workflow Automation, and AI Training, I help organizations of all sizes—from startups to large enterprises—unlock new levels of efficiency, scalability, and innovation. AI Voice & Conversational Agents – Delivering natural, human-like interactions for industries like healthcare, customer support, IT services, and real estate. RAG-powered Knowledge Systems – Building AI assistants that provide instant, accurate insights for sales teams, marketing campaigns, and enterprise knowledge bases. Workflow Automation & Orchestration – Creating intelligent processes that streamline HR, finance, and IT operations, reducing manual effort and boosting productivity. Industry-wide AI Solutions – Tailoring AI agents for healthcare (patient engagement), retail (customer experience), BFSI (smart compliance), education (student support), and beyond. AI Training & Enablement – Conducting professional training sessions, workshops, and hands-on learning programs to empower teams and individuals with AI skills and best practices.I don’t just build AI agents—I architect intelligent ecosystems that transform the way businesses operate. From a hospital voice assistant helping patients book appointments, to a sales AI agent guiding lead conversions, or a real estate assistant answering client queries instantly—my mission is to make AI accessible, impactful, and revenue-driven. By combining cutting-edge AI development with business-first thinking, I help organizations future-proof their operations and lead confidently in the AI-driven era, while also training the next generation of AI professionals.Skills - Azure DevOps, AWS Certified, GCP Certified, Ansible Tower Certified. Linux Administrator certified. Tools - Jenkins, Service Now, GitHub, Bitbucket, TortoseSVN, Bugtracker, Ansible, Docker, Kubernets, MS Excel, Apache Tomcat, WebLogic, WebSphere, Nexus Repository, Postman, SSL Certified, Scrum Master, Certified, MS SQL server 2012,2016, PostgreSQL, Oracle, Jira, Maven. Languages - JAVA, Python, YML,Shell Scripting, Groovy. HTML, XML, API.

Experience

1. Senior Product Support Analyst

   Ellucian

   Aug 2022 — Present · Bengaluru, IN

Education

• North Maharashtra University

  RCPIT | North Maharashtra University, Information Technology

  2006 — 2010

Skills

• Sql
• Production Deployment
• Weblogic
• Technical Support
• Business Analysis
• Database Testing
• Manual Testing
• Mongodb
• Windows
• Core Java
• Talend Open Studio
• Software Development
• Deployment Strategies
• Jenkins
• Mysql
• Devops
• Microsoft Sql Server
• Red Hat Linux
• Requirements Analysis
• Java