Cory Tillman
ITS AV Support Engineer II @ Amazon | Workflow Management, Project Management
- Role
- its Av Support Engineer Ii at Amazon
- Location
- Fredericksburg, VA, US
- LinkedIn followers
- 500 followers
About Cory Tillman
With substantial experience in AV support and IT operations, I specialize in workflow management, AI-driven process optimization, and lifecycle management for large-scale device ecosystems. Currently, as an ITS AV Support Engineer II at Amazon, I am committed to driving operational efficiency and standardization in global AV solutions. My work is grounded in a passion for leveraging technology to enhance collaboration and streamline processes while aligning with Amazon\'s mission to deliver customer-centric solutions worldwide. At Amazon, I collaborate with global stakeholders to develop innovative automation frameworks and AI-driven workflows, enabling efficient preventative maintenance and lifecycle replacement for over end-of-life devices worldwide. By integrating cutting-edge AI insights and standardizing processes, I contribute to scalable and impactful AV support solutions across diverse regions.
Experience
its Av Support Engineer Ii
Oct 2025 — Present · Arlington, VA, US
Built internal tools and AI-driven workflows for preventative maintenance and lifecycle replacement of end-of-life devices worldwide.• Developed automation frameworks using internal workflow platforms to improve visibility, streamline execution, and optimize operational efficiency.• Partner with global stakeholders to standardize processes, integrate AI-driven insights, and scale support solutions across regions.
Education
NexGenT
Full Stack Networking Engineer, Enterprise Networking
2020 — 2021
Year Up United
Information Technology Professional
2016 — 2017
Skills
- Microsoft Office
- Microsoft Excel
- Leadership
- Research
- Management
- Microsoft Powerpoint
- Social Media
- Customer Service
- Microsoft Word
- Public Speaking
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