Till Kleinhans
Sr Ux Researcher @Famly
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WORK HISTORY
Sr Ux Researcher @Famly
Berlin, DE
Owned customer insights across 5 product teams as sole researcher in a B2B SaaS scale-up• Led discovery & validation research to shape product strategy and de-risk key initiatives• Built scalable customer research systems: research repository, PMF metrics, and structured feedback loops• Synthesized customer, market & revenue insights to guide German market product strategy
EDUCATION
Ludwig-Maximilians-Universität München
Bachelor of Science - BS, Media Informatics
National University of Singapore
Exchange semester, Information Systems
Hochschule für Technik und Wirtschaft Berlin
Bachelor of Arts (B.A.), Industrial Design
University of Cincinnati
Exchange semester, Transportation Design
ABOUT TILL KLEINHANS
UX Research & Customer Insights @ Famly
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