Till Hoffmann

Customer Experience Manager @Bigrep - Large-Format 3d Printers

Berlin, DE
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Jan 2026 — Present

Customer Experience Manager @Bigrep - Large-Format 3d Printers

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Berlin, DE

Customer Experience Manager, Region EMEA (LTV Growth & CX Recovery)

EDUCATION

1997 — 2002

The Berlin School of Economics and Law

Diplom-Kaufmann (FH), Wirtschaftswissenschaften

1993 — 1996

Nürnberger Versicherungsgruppe

Versicherungskaufmann (IHK)

SKILLS

SoaMicrosoft Sql ServerStrategische PlanungSoftware EngineeringVb.netTfsSoftware DevelopmentAdo.netBusiness DevelopmentDatabasesC#.netIisWeb ServicesAjaxUnixRequirements AnalysisLaserschutzbeauftragter Für Medizinische AnwendungenIntegrationMedizinprodukteberaterAgile MethodologiesMedical DevicesVisual StudioSqlProdukteinführungAsp.netNeugeschäftsentwicklungProjektmanagementXmlDatabase DesignProduktentwicklungWcfSoftware DesignSdlcMedizinprodukteSoftware Project ManagementJavascriptJqueryWeb ApplicationsT-Sql

ABOUT TILL HOFFMANN

With over two decades of dedicated experience in the mechanical and industrial engineering sector, I am a seasoned Key Account Manager and proficient Leader with a proven track record of success. My expertise spans across various domains including 3D Printing Technology, Medical Devices, and Strategic Business Development. Holding a Diplom-Kaufmann (FH) degree in Economics from the prestigious Berlin School of Economics and Law, I have honed my skills in areas such as Product Launch, Project Management, and Sales Strategy.Throughout my career, I have navigated both direct and indirect channel sales in diverse industries, including Additive Manufacturing, Online Services, and Power Tools, among others. Notably, I have served for seven years as a Director of Sales, demonstrating my ability to lead and drive results. My leadership experience extends to leading teams of varying sizes in a range of environments, from start-ups to established international corporations.Having cultivated over two years of international work experience across regions such as the US, UK, Switzerland, and China, I possess a keen understanding of global markets and customer dynamics. My extensive engagement in trade fairs, project meetings, and negotiations across EMEA, the US, and Asia underscores my commitment to fostering strong client relationships and driving business growth.A hands-on mentality and a knack for navigating complex challenges characterize my approach to work. I thrive on enthusiasm, self-motivation, and a positive mindset, attributes that enable me to inspire and guide teams towards achieving their goals. Starting each day with a smile and a relentless drive to excel, I am committed to delivering exceptional results and exceeding expectations in all endeavors.

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Till Hoffmann — Customer Experience Manager at Bigrep - Large-Format 3d Printers in Berlin, DE | Unifers