Tik Lee

Digital Product Designer @HSBC

London, GB
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

May 2022 — Present

Digital Product Designer @HSBC

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Digital banking solutions designed for HSBC customers on HSBC Mobile Banking app for multiple HSBC markets, Credit card rewards app, Reward+ and public web site. Secured access solutions and lending related solutions. Gathering business requirements, discovering customer needs, jobs to be done and challenges to overcome with customer journey mappings and personas. Hosting FigJam workshops, putting together research plans, guerrilla testings, drafting usability testing discussion guides, wireframing and prototyping on Figma, and completing UI audits. Managing multiple stakeholders, from business, development, external research vendors, design governance such as the design council, design system guild, copywriting and sometimes colleagues from branches. Working with HSBC colleagues from Hong Kong, UK, China, India, Malaysia and Poland.

EDUCATION

2003 — 2004

University of Hertfordshire

MA, Digital Practices (3D Animation & Special Effects)

1998 — 2002

University of Staffordshire

BEng, Multimedia Computing

SKILLS

3d Studio MaxRelational DatabasesAdobe PhotoshopAxure RpActionscriptCssInformation ArchitectureAgile Project ManagementCmsRubyAdobe EdgePerlXml/XsltBroadcastZend FrameworkFlashAccessibilityVideo EditingDreamweaverIllustratorAspJqueryAjaxAudio EditingMultimediaHtml5Web DesignSqlUser Interface DesignPhpPhotoshopCucumberResponsive Web DesignContent Management SystemsJavascriptHtml 5Behaviour Driven DevelopmentUser InterfaceDigital Video

ABOUT TIK LEE

An experienced designer in digital media, UXUI and interactive solution design…

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Tik Lee — Digital Product Designer at HSBC in London, GB | Unifers