Tijen Petersen
Project Manager Product Support Engineer @Haemonetics
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WORK HISTORY
Project Manager Product Support Engineer @Haemonetics
Manage interdepartmental communication and collaboration between engineering, R&D, training, and leadership as thesubject matter expert for a globally implemented medical device-Maintain and write technical device service documentation including service manuals, service bulletins, work instructions, SOPs, field plans, training materials, and customer notifications-Led a 10 person cross functional team to implement a new software resulting in 15% increase in device efficiency-Tracked device firmware implementation for over devices globally at customer, manufacturing, and distributor sites-Facilitated medical device technical training to 40 device technicians.
EDUCATION
University of Minnesota-Twin Cities
Bachelor of Science (B.S.)
University of Minnesota-Twin Cities
Leadership Minor
ABOUT TIJEN PETERSEN
Tijen is a Project Manager/Product Support Engineer at Haemonetics, a global leader in…
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