Tijan Hydara
- Role
- Computer Support Technician 3 at University Of Washington Bothell
- Location
- Renton, WA, US
- LinkedIn followers
- 500 followers
Experience
Computer Support Technician 3
University Of Washington Bothell
Jan 2022 — Present · Bothell, WA, US
Help users perform and troubleshoot simple to complex computing, audio, visual, and\\\\nmultimedia production tasks with supported equipment, hardware, software, and\\\\napplications.\\\\n• Provides user management within Active Directory including the creation/removal of user\\\\naccounts and managing security groups.\\\\n• Triage hardware failures within 81 classrooms on campus.\\\\n• Maintain in-depth knowledge of IT-supported products and services.\\\\n• Initiate service repair orders with hardware vendors and maintain hardware inventory.\\\\n• Review and update Helpdesk and IT documentation.\\\\n \\\\n\\\\n \\\\n \\\\n\\\\n \\\\n
Education
Year Up United
Information Technology
2017 — 2018
Highline College
General Studies
2011 — 2014
Ellington Cyber Academy
Cybersecurity
2025
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