Tifsihet Hailemariam
Complex Event Manager | Passionate About High-Touch Service & Delivering Exceptional Events
- Role
- Complex Event Manager at Hilton Hotels & Resorts
- Location
- Berkeley, CA, US
- LinkedIn followers
- 500 followers
About Tifsihet Hailemariam
Experienced hospitality professional with a background as an Event Manager and Guest…
Experience
Complex Event Manager
Mar 2024 — Present · US
As a Complex Event Manager for Hilton’s dual properties, I oversee detailed planning and execution for complex events, ensuring seamless coordination between Sales, hotel departments, and clients across both locations throughout the pre-event, event, and post-event phases. My focus is on delivering high-quality service and creating exceptional client experiences. I identify opportunities to maximize revenue through strategic upselling and event enhancements. Serving as the primary point of contact for event planners and clients, I handle detailed event logistics, manage relationships, resolve issues, and exceed client expectations. I’m skilled in detailed communication, negotiation, and problem-solving, ensuring smooth transitions from sales to service while actively supporting the sales process through site inspections and client engagement.
Education
Laney College
Associate of Arts
Nazareth Baptist School
High School Diploma
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