Tiffany Graham

Customer Service Solutions and Administrative Professional

Role
Customer Service Representative at Carnival Cruise Line
Location
Atlanta, GA, US
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

Experience

  1. Customer Service Representative

    Carnival Cruise Line

    Jan 2018 — Present · Stockbridge, GA, US

    Chat communication for customer resolve• Resolved discrepancies and followed up to ensure customer satisfaction• Corrected technical and system issues• Assisted customer with technical support resets and website assistance• Properly documented interactions on each call• Displayed patience and empathy for customers• Assisted guests with making changes to their booking as per their personal requests

Education

  • Colorado Technical University

    Bachelors Degree, Criminal Justice

    2011 — 2014

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Tiffany Graham — Customer Service Representative at Carnival Cruise Line in Atlanta, GA, US | Unifers