Tiffany Vuong
Implementation @ Epic | Rice University Alum
- Role
- Patient Access - Implementation Project Manager at Epic
- Location
- Madison, WI, US
- LinkedIn followers
- 500 followers
About Tiffany Vuong
Rice University mechanical engineering alumna passionate about design at the intersection…
Experience
Patient Access - Implementation Project Manager
Aug 2023 — Present · Madison, WI, US
Manage strategic implementation of Epic Patient Access software across major U.S. health systems with up to 35 hospitals and 390 clinics, coordinating stakeholders, timelines, and rollout logistics in leading build and deployment- Present integrated product demonstrations to various operational and technical stakeholders, driving alignment and adoption of workflows that affect millions of patients in guiding decision making- Organize and staff over 250 on-site support shifts per quarter across go-lives, evaluating go-live support operations using qualitative and quantitative data and identifying improvements that enhanced staffing efficiency- Champion inclusive design by leading initiatives within Epic’s Sex, Gender, and Names Workgroup, delivering product changes that improved visibility and care equity for LGBTQIA+ patients- Collaborate with technical, operational, and software development teams to mitigate implementation risks and align technology with real-world community needs for seamless software adoption
Education
Rice University
Bachelor of Science - BS
2019 — 2023
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