Tiffany McClary

Learning and Development Specialist @CSI Companies

Jacksonville, FL, US

Designs and develops training programs through the most effective use of learning and development methodologies • Applies adult learning principles to training program design and facilitation • Creates and maintains training instructor guides and materials • Facilitates in-person and virtual training classes, leads, and manages class discussions • Conducts needs assessments through collaboration with division leaders to identify short- and long-term success factors • Regularly evaluates updates to training content, adjusting where necessary to keep current and relevant • Measures training effectiveness through participant reaction, learning assessment, behavior application, etc • Coordinates the scheduling of training programs for applicable audiences, arranges SME/guest speakers as applicable • Fosters relationships and builds credibility and trust with key stakeholders and training participants • Administrator of Cornerstone LMS platform, creates and recommends learning paths, troubleshoots user issues, and ensures all training content is added timely • Creates interactive e-learning courses, applying graphical design skills, using imagery, video, and sound (including voiceovers), to demonstrate, simulate, educate, and assess learning • Assigns compliance training in accordance with CSI’s policy and regulatory requirements; manages users, training completion and coordinates with payroll • Stays abreast of the latest training techniques and best practices through referencing trade journals, attending conferences, and participating in educational seminars/webinars • Able to organize large volumes of information, sometimes complex in nature to break it into smaller more consumable concepts and reassimilate it for learner consumption • Presents information in an organized, aesthetically pleasing manner utilizing high-quality delivery techniques to a variety of audiences in a confident manner • Acts as a change agent and is receptive to feedback

West Boca Raton High School

High School Diploma, Medical/Clinical Assistant

Florida Agricultural and Mechanical University

Bachelor's of Science, Elementary Education and Teaching

University of West Florida

Master's Degree, Educational Leadership and Administration, General