Tiffany Turner
Agile Project Management | Certified ScrumMaster® | CSM® | Driving Cross-Functional Teams to Deliver Software Solutions
- Role
- Sr IT Analyst & Project Coordinator at Pinnacle Group, Inc.
- Location
- Orlando, FL, US
- LinkedIn followers
- 500 followers
About Tiffany Turner
As a Sr. IT Analyst & Project Manager, I leverage my 20 years of experience as a solutions-driven analyst and Certified ScrumMaster (CSM) to lead functional teams in the delivery of innovative IT projects. I have a passion for agile software development and business analysis, and strive to optimize processes, improve quality, and enhance user experience.
Experience
Sr IT Analyst & Project Coordinator
May 2020 — Present · Dallas, TX, US
Implemented automations by integrating a new enterprise platform with an existing platform allowing the Oncor Digital Workforce Solutions team to proactively identify and troubleshoot device issues- Develop, improve, and utilize reports through multiple platforms to provide data driven metrics- Create and maintain dashboards in order to monitor team operations and identify quality or process improvement opportunities- Liaise with multiple teams and vendors to identify areas for operational improvement and drive the recommendations to completion- Manage projects and effectively communicate status while implementing an Agile framework with the team.
Education
Asean Online Education AOE
Certification In Databases And T-SQL, Information Technology
2020
Glendale Community College
Graphic Design
2003 — 2005
Rio Salado
Applied Science in Computer Technologies
2010 — 2013
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