Tiffany Liya Chen

About Tiffany Liya Chen

I’m a seasoned eCommerce and omnichannel strategist and operator with 10+ years of multidisciplinary experience across Merchandising, Pricing, Operations and Transportation (last mile delivery).Combining my curiosity in data, strategic thinking, strong business acumen, and holistic approach to problem solving, I have identified areas of risks and opportunity, developed and implemented initiatives to drive optimization in revenue and cost saving.

Experience

1. Ecomm Ops & Transportation

   Levi Strauss & Co.

   Jan 2019 — Present · San Francisco, CA, US

   Optimize operational costs to deliver best-in-class online shopping and return experience, through the management of national and regional carriers and post-purchase consumer communications

Education

• UCLA Travel Study Program

  Participant, International Business Law (Paris & Brussels)

• UCLA

  Bachelor of Arts in Economics, Minors in Global Studies and East Asian Studies

• General Assembly

  Data Analytics

Skills

• Merchandising
• Social Networking
• Brand Awareness
• Powerpoint
• Microsoft Excel
• Microsoft Powerpoint
• Press Releases
• Pricing Strategy
• Customer Service
• Client Liaison
• Retail
• Ms Excel Pivot Tables
• Customer Experience
• Start-Ups
• Category Insights
• Social Media
• Management
• Marketing
• Event Management
• Microsoft Word
• Public Relations
• Business Strategy
• Business Analysis
• Business Insights
• Digital Photography
• Human Resources
• Sql
• Client Relations
• Data Analysis
• Tableau
• Apparel
• Editing
• Event Planning
• Fashion
• Research
• Customer Insight
• Microsoft Office
• Sales