Tiffany Crowder
Client Experience Leader | Delivering World-Class Customer Satisfaction
- Role
- Support Account Manager at ServiceNow
- Location
- Orlando, FL, US
- LinkedIn followers
- 500 followers
About Tiffany Crowder
With over 15 years of experience in customer support, marketing, and project management, I specialize in driving customer satisfaction and fostering strong client relationships. My expertise lies in managing diverse portfolios, achieving high retention rates, and contributing to revenue growth through strategic renewals and upsell opportunities. I am passionate about promoting a culture of collaboration, continuous improvement, and customer success. I am eager to bring my skills in leadership, team development, and customer advocacy to new challenges, always aiming to drive growth and create lasting impact.
Experience
Support Account Manager
Oct 2024 — Present · Orlando, FL, US
Education
University of Phoenix
Master of Business Administration - MBA
Tennessee State University
Bachelor of Business Administration - BBA
1996 — 2000
Skills
- Product Marketing
- Social Media Marketing
- Integrated Marketing
- Strategic Partnerships
- Crm
- Strategy
- Product Development
- Search Engine Optimization (SEO)
- B2b
- Customer Relations
- Cross-Functional Team Leadership
- Marketing Strategy
- Solution Selling
- Business Planning
- Operations Management
- Management
- Team Building
- Forecasting
- Sales Management
- Sales Operations
- Customer Service
- Team Leadership
- Direct Sales
- Salesforce.com
- Sales Enablement
- Marketing
- Project Planning
- Training
- Business Strategy
- Event Planning
- Search Engine Ranking
- Coaching
- Time Management
- Strategic Planning
- Account Management
- Sales
- Promotions
- Leadership
- Inbound Marketing
- Program Management
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