Tiffany Elam

About Tiffany Elam

With a proven track record in comprehensive property and client management, I am a dedicated and results-oriented professional seeking to leverage my extensive transferable skills in a dynamic sales role. My background as an Owner/Operator of Xponential Fitness, CycleBar, and as a Property Manager for substantial real estate portfolios, including Legacy Commercial Property and The Shopping Center Group, has equipped me with a unique blend of strategic financial acumen, robust client engagement, and problem-solving capabilities.I excel at developing and maintaining strong client relationships, a cornerstone of my success in managing diverse property portfolios across multiple states. This involved not only maintaining confidentiality but also proactively addressing concerns to foster positive company and owner relationships. My experience in translating complex real estate principles for clients honed my ability to simplify intricate information and communicate effectively, a crucial asset in sales. Furthermore, my time managing personnel, making schedules, and handling day-to-day operations at CycleBar has sharpened my independent decision-making, time management, and critical thinking skills – all directly applicable to navigating sales cycles and closing deals.My proficiency in personnel management, customer service, and independent decision-making, combined with strong critical and analytical thinking, positions me to thrive in a sales environment. I am passionate about understanding client needs, developing tailored solutions, and driving business growth. I am eager to apply my proven ability to build rapport, negotiate effectively, and manage accounts to achieve outstanding sales results.

Experience

1. Online Sales Specialist

   Meritage Homes

   Jul 2025 — Present

   Respond promptly and professionally to all online inquiries (website, email, chat, phone calls) from prospective homebuyers.Conduct thorough discovery conversations to understand buyer needs, preferences, budget, and timeline.Effectively qualify leads based on established criteria, identifying serious prospects and nurturing those for future engagement.Provide comprehensive information about Meritage Homes communities, floor plans, features, and the unique benefits of our energy-efficient homes.Utilize virtual tools (e.g, virtual tours, video conferencing, online brochures) to engage and educate prospective buyers.Accurately track all lead activities, communications, and conversion progress within the CRM system.Efficiently schedule qualified appointments for on-site sales consultants, ensuring a smooth transition for the homebuyer.Maintain a strong knowledge of current inventory, pricing, promotions, and competitive market conditions, especially within assigned regions.Collaborate closely with on-site sales teams to ensure a seamless and positive customer experience.Actively participate in training sessions and team meetings to enhance product knowledge and sales skills.

Education

• Virginia Tech

  Bachelor of Arts, Communication

Skills

• Facebook
• Wordpress
• Lease Administration
• Tenant Pro
• Advertising
• Mri Software
• Microsoft Office
• Sales
• Retail
• Marketing
• Copy Editing
• Real Estate
• Yardi Voyager
• Property Management Systems
• Market Research
• Management
• Fashion Writing
• Social Media Marketing
• Journalism
• Customer Service
• Leases
• Writing
• Training
• Social Networking
• Blogging
• Research
• Fair Housing
• Public Relations
• Amsi
• Social Media