Tiffany Beam-Roberts
Learning and Development Manager @Nsight Health
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WORK HISTORY
Learning and Development Manager @Nsight Health
Developed and led strategic training programs to enhance employee performance and support organizational objectives. Designed and facilitated interactive workshops, created impactful learning materials, and implemented evaluation methods to measure and improve training effectiveness. Partnered with cross-functional stakeholders to ensure learning initiatives aligned with business goals and addressed evolving workforce development needs.• Spearheaded organization-wide training strategies by aligning learning objectives with business goals, resulting in measurable improvements in employee performance and engagement• Developed dynamic, interactive workshop content using adult learning principles, increasing participant satisfaction and knowledge retention rates • Implemented data-driven evaluation methods to assess training impact, using feedback and performance metrics to continuously refine learning programs• Collaborated with cross-functional teams and leadership to identify skills gaps and deliver targeted development solutions supporting long-term workforce growth
ABOUT TIFFANY BEAM-ROBERTS
Accomplished professional with over 10 years of experience in virtual and in-person training with a proven record in designing and implementing impactful and engaging learning experiences for diverse adult audiences.Trainer/Facilitator | Curriculum CreatorEmail: t••••••••@yahoo.comDedicated educator with experience in delivering a multitude of courses, including new hire orientation, technical training, sales and customer service training, soft skills training, and coaching & development training. Thoughtful professional with experience in various levels of leadership, which has provided valuable insight for the successful creation of multiple leadership and mentoring programs. Recognized for meticulous attention to detail in all aspects of work and an unwavering commitment to achieving the highest standards in all areas of performance. Additional attributes include an exceptional work ethic and a passion for helping others strive for their full potential. CORE COMPETENCIES• Training Program Development• Leadership Program Development• Virtual & In-Person Facilitation• Technical Training• Adult Learning Principles• Learning Management Systems (LMS)• Technical Writing• Performance Improvement• Process Improvement• Change Management• Training Evaluation • Needs Analysis• Stakeholder Collaboration • Mentorship Programs• Project Management• Website Building• Social Media ManagementKEY ACCOMPLISHMENTS• Collaborated with organization management to create an all-inclusive leadership program, which was designed to provide insight on essential topics, including facilitating difficult conversations, delivering periodic reviews, managing change, and much more. • Partnered with talent specialist to design full system conversion training for the company. This training included eight weekly micro-training courses, along with a comprehensive workshop, and the development of all new hire systems training materials. • Created comprehensive quality training program, which was comprised of customized training courses for each department, all scoring components, and technical policies and procedures. This program drastically improved internal and external service throughout the business. • Selected as the representative for the organization in multiple legal proceedings, including depositions and federal court cases.CONTACT INFORMATIONPlease contact me at t••••••••@yahoo.com with opportunities within the training and development or quality assurance field that may align with my skills and previous experience.
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