Tiffany Wilcox

About Tiffany Wilcox

Detail-oriented, sales operations professional with 13+ years experience in a global enterprise environment. Accomplished Salesforce Certified Administrator with capability of full-platform support and reporting functionality. Experience collaborating with multiple teams worldwide to coordinate and execute projects and initiatives. Proven success creating and implementing sales and business processes while keeping data quality and integrity top-of-mind. Self-starter eager to bring intelligent thinking and determination to new and exciting challenges.

Experience

1. Manager, Global Sales Platforms - Post Acquisition Integrations

   Cognizant

   Mar 2021 — Present · Nashville, TN, US

   Project management of CRM system integrations including creation and alignment of detailed plans that encompass all integration tasks and activities. Completed 11 successful sales and system integrations including both new and legacy acquisitions• Create and manage scalable playbooks, processes, and training materials that can be amended based on the characteristics of the acquired business such as size, location or service line • Support commercial integration of acquired businesses, working in close collaboration with both internal and acquired leaders in Sales, Finance, Marketing and Strategy in order to minimize disruption to acquired business functions while balancing speed and efficiency• Responsible for establishing joint deal governance between acquired and legacy Cognizant sales teams. Includes prepping pipeline data and running calls with key decision making leaders in support of sales crediting and seller compensation• Co-manage a team of specialists responsible for data transformation to ensure efficiency and utilization. Responsible for their mentorship and aligning their interests and skill sets to foster upskilling and professional growth• Collaborate with the core internal Salesforce team on system and process improvements to support both M&A and the core company. Including functionality to track and report on acquisition involvement in joint and standalone sales deals. As well as a process for auditing and managing acquisition system users for policy adherence and cost savings

Education

• Marist University

  BS, Business, Marketing

  2003 — 2007

Skills

• E-Learning
• Saas
• Event Planning
• Cloud Computing
• Salesforce.com
• Strategy
• E-Commerce
• Sales
• Sales Operations
• Management
• Email Marketing
• Lead Generation
• Enterprise Software
• Marketing
• Leadership
• Event Management
• Digital Marketing