Tiffany Walker

About Tiffany Walker

With extensive experience spanning large-scale ERP implementations and enterprise transformations, I bring a strategic approach to driving modernization and operational excellence. As the Director of People Strategy and Transformation at Sam’s Club, I partner with senior leadership to align technology, operations, and HR best practices. My work emphasizes streamlining processes, reducing operational costs, and enhancing employee engagement to position our team as a driver of innovation and growth. Over a career of more than a decade, I have developed expertise in HR consulting, people development, and workforce planning, consistently enabling organizations to achieve sustainable change. My mission is to foster organizational capability and readiness through strategic initiatives that support both business goals and employee success.

Experience

1. Director, People Strategy and Transformation

   Sam's Club

   May 2025 — Present

   Transformational change and project management professional with deep expertise in driving enterprise‑level modernization across people, processes, and technology. A strategic HR leader with a proven record of accelerating innovation, strengthening organizational capability, and enabling operational excellence.Partner closely with senior leadership to align technology, operations, and HR best practices, resulting in streamlined processes, cost efficiencies, and elevated employee engagement.Lead enterprise‑wide initiatives that reduce operational costs, accelerate talent acquisition, and position the Sam’s People team as a catalyst for growth and competitive advantage.Shape the future of work through data‑driven insights, digital transformation, and collaborative leadership that empowers teams and enhances organizational agility.Champion the integration of agentic AI and automation across key HR functions, leveraging best‑in‑class process redesign strategies to deliver measurable improvements in productivity, decision‑making, and value creation.

Education

• University of Michigan

  BA, History, Political Science

• Indiana University Bloomington

  MPA, Public Policy, Strategic Management

• University of Michigan

  Bachelor of Arts - BA

Skills

• Cross-Functional Team Leadership
• Stakeholder Engagement
• Management Consulting
• Organizational Design
• Organizational Development
• Employee Engagement
• Consulting
• Change Management
• Business Process
• Business Process Re-Engineering
• Process Improvement
• Coaching
• Pmo
• Leadership
• Business Analysis
• Strategy
• Human Resources
• Project Management
• Business Strategy
• Government
• Program Management
• Business Process Improvement
• Strategic Planning
• Analysis
• Training
• Performance Improvement
• Business Transformation
• Management
• Enterprise Resource Planning (Erp)