Tiffany Taylor

Well-being Program Manager for American Express at Webmd @Webmd Health Services

New York, NY, US

Resolved 8-year operational barrier between WebMD and American Express within two years of higher resulting in enhanced efficiency, operational methods, increased work efficiency and communication for account managers and direct team membersDeveloped the first in-depth SharePoint system for American Express Well-being Program Managers and Coordinator teams within two years of higher to enhance workflow, collaboration, and partnershipIncreased program participation rate from 600 to plus participants after one year of hire through strategic digital marketing methods. Deliver health awareness and health education workshops to multiple company networks and business units such as the Black Engagement Network, Women’s Empowerment Network, and the Amex Intern Summer Intern programCollaborate with the Employee Assistance Program to host health informational lectures for monthly health observances and initiativesDevelop corporate health and prevention programs based on annual wellbeing assessment to enhance outcomes and improve quality of life for national and global colleagues focusing on sleep health, preventive care, disease management, Nutrition, Physical Activity, stress management, and burnoutPartner with Restaurant Associates, to audit the Café sites to ensure menu items follow the Healthy Living program guidelines and protocol to ensure healthy options are readily accessible for colleagues and are easily identifiableProvide virtual and onsite health and wellness counselling to executives and staff providing behavior change modification and methodologies; Refer colleagues to the appropriate resources such as EAP, pharmacy, the nutritionist, fitness center and medical center as neededCoordinate and lead well-being committee meetings with key internal and external stakeholdersDevelop and manage the corporate Wellness Champion Network program comprised of 230 national and global colleagues and assist champions in creating a culture of well-being

William Paterson University of New Jersey

Bachelor of Science (B.S.), Exercise Physiology

Rutgers School of Public Health

Master's of Public Health, Healthcare Administration