Tiffany Pasion
Energetic account management leader with a customer success mindset | Data driven decision maker | Effective and resourceful project manager | Provider of solutions | Customer loyalty builder
- Role
- Manager Technical Support Mgmt - Federal at ServiceNow
- Location
- San Diego, CA, US
- LinkedIn followers
- 500 followers
About Tiffany Pasion
An effective and energetic customer support leader with career success building and leading strong teams. Foster internal and external customers to analyze needs and demonstrate a consistent sense of urgency and care as voice of the customer. Lead cross functional teams to execute and support projects and initiatives that drive change, maximize performance and satisfaction, improve processes, enhance stakeholder engagement and experience, and achieve company goals. Local and Remote Team Leadership | Complaints Management | Training | FDA Audit Support | Complaint Trending Analysis and Reporting | Customer Relationship Management | Conflict Resolution | Project Management | Negotiation | Technical Problem Solving Medical Devices Risk Management Account Management Post Sales
Experience
Manager Technical Support Mgmt - Federal
Apr 2024 — Present · San Diego, CA, US
Education
University of Phoenix
Bachelor of Science - BS, Business Administration and Management, General
2017 — 2018
Skills
- Six Sigma
- Fda
- Process Improvement
- Medical Devices
- Cross-Functional Team Leadership
- Hl7
- Healthcare Information Technology
- Salesforce.com
- Product Management
- Software Documentation
- Sap
- Testing
- Product Development
- Troubleshooting
- Management
- Risk Assessment
- R&D
- Training
- Quality Assurance
- Iso 13485
- Leadership
- Business Process
- Design Control
- Product Launch
- Integration
- Healthcare
- Project Management
- Program Management
- Visio
- Sharepoint
- Team Leadership
- Customer Service
- Business Analysis
- Business Process Improvement
- Quality System
- Team Building
- U.s. Food and Drug Administration (Fda)
- Sap Products
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