Tiffany Oday
Business Management @Fox Tax Service
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WORK HISTORY
Business Management @Fox Tax Service
Los Angeles, CA, US
Run front and back-office operations, customer relations and bookkeeping for family-owned tax• Increased new business by 10% in first month through direct marketing, following up on cold leads• Decreased tax filing turnaround time by 25% from one week to four days through effective follow up• Manage team of four to process 200 to 300 returns (business/individual) per month• Focus on delivering exceptional customer service with 95% return rate year over year
EDUCATION
University of Nebraska at Kearney
Mass Communication/Media Studies
UCLA Anderson School of Management
Master of Business Administration - MBA
ABOUT TIFFANY ODAY
About I’m a mission-driven operations and service leader with over 20 years of experience across education, healthcare, professional services, and community-focused organizations. At my core, I’m someone who wants to use my time, energy, and experience to make a real difference. I believe in working for organizations that are righteous in purpose — the kind that exist to serve, uplift, and create lasting, positive impact in the world. I’m not here to just sell a product — I’m here to be part of something that matters. With an MBA from UCLA and a background in operations, communications, team leadership, and customer care, I bring a steady, thoughtful presence to everything I do. I’m the person who organizes, follows up, follows through, and makes sure nothing (and no one) gets overlooked. I thrive in environments where integrity, kindness, and clarity are valued. Whether supporting employees, coordinating events, managing multi-city rollouts, or simply listening and responding with compassion, I show up with heart — and I always will. I’m looking to join a team that’s aligned with purpose, grounded in service, and committed to doing good in the world. Please reach out if I can support.
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