Tiffany Ng
Head of Consumer Insights @Experian Consumer Services
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WORK HISTORY
Head of Consumer Insights @Experian Consumer Services
CA
Responsible for a team that delivers customer and market insights across the organization, incorporating all phases of qualitative and quantitative primary research in order to drive marketing and product strategy. Insights are developed through voice of the customer, employee engagement, brand tracker, online member community, product research that supports agility and iteration, segmentation, and ad concept testing.
EDUCATION
University of California, Los Angeles
Bachelor of Arts (B.A.)
ABOUT TIFFANY NG
Consumer Insights, VoC/Customer Experience, Employee Engagement at Experian
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