Tiffany Myers

Field Operations Supervisor, Gas Services @Pacific Gas and Electric Company

San Leandro, CA, US
EMAILS
t••••••••@pge.com
MOBILE NUMBERS
+15•••••••45

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WORK HISTORY

Dec 2024 — Present

Field Operations Supervisor, Gas Services @Pacific Gas and Electric Company

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EDUCATION

2013 — 2019

University of Phoenix

Current Student, Business Administration, Management and Operations

2019 — 2024

University of Arizona

Business Leadership

SKILLS

Customer InsightAccount ManagementWirelessFocused ExecutionTeam BuildingTelecommunicationsProject ManagementTechnical SupportCommercial Business DevelopmentSalesforce.comEscalations ManagementDirect SalesPhotoshopLeadershipMicrosoft OfficeCustomer SatisfactionCall CentersHtmlWindowsBuilding RelationshipsMicrosoft WordTeam LeadershipEnglishCustomer SupportOutlookVoipCustomer ExperienceBusiness ProcessMicrosoft ExcelPowerpointResearchCustomer RetentionCustomer Service

ABOUT TIFFANY MYERS

Strategic and visionary Sr Technical Field Operations leader with over a decade of operational expertise, driving transformational change and maximizing business performance across the media and telecom industry. Recognized for integrating data-driven decision-making and emotional intelligence to enhance customer experiences and cultivate high-performing, inclusive cultures. Proven track record in spearheading large-scale initiatives, optimizing resource allocation, and implementing innovative health and wellness programs that significantly improve employee engagement and operational efficiency. Adept at leading cross-functional teams to achieve organizational excellence and delivering impactful results in dynamic and fast-paced environments: Executive Direction Strategic Planning Technical Service Delivery Stakeholder Engagement Performance Management Account Management Technical Operations Incident Management Relationship Management Training & Onboarding Staff Development/Leadership KPI Performance Metrics Project Management Program Management Operational Excellence Process Improvement Data Analysis & Reporting Customer Experience:Bachelor of Arts (BA), Business Leadership | Arizona University Global Campus:“Master of the Tornado” Award | Comcast Business2X Game Changer Award | Comcast2x Customer Experience Champion | Comcast2x Extraordinary Coach | Comcast“Special Recognition” Elite | ComcastWorking Together to Win Together | Comcast & :Board Member | WICT - Director At Large, 20••••19Program Lead | Comcast Women\'s Network (ERG Community), 20••••20Panelist, “See it To Be it” | Women\'s History Month, 2019Participant, Employee Branding Campaign West Division Skilled & Empowered Workforce, 2019

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