Tiffany Lyons
Director of Technical Program Management at ADT
- Role
- Director of Technical Program Management at ADT
- Location
- Miami-Fort Lauderdale, FL, US
- LinkedIn followers
- 500 followers
About Tiffany Lyons
Versed Portfolio Manager with extensive experience in timely project delivery, managing multiple workstreams, and working with cross-functional teams while leveraging Agile methodologies. Using my technical background married with a solutions-driven mindset and experience in solving complex problems to make an impact in the healthcare and technology industry. I have experience in building project plans in Smartsheets and Microsoft Office. Strong engineering professional with two Bachelor of Science (BS) degrees focused in Computer Engineering and Computer Science from Florida Atlantic University.
Experience
Director of Technical Program Management
Nov 2023 — Present · Boca Raton, FL, US
Spearheaded Trusted Neighbor, a flagship 2024 initiative, driving seamless execution across engineering, product, and operations teams to strengthen ADT’s leadership in security solutions. Delivered a cornerstone program contributing to $2.5B in Adjusted EBITDA,$1.3B in Q4 revenue, and $359M in recurring monthly revenue (RMR), enhancing customer trust and operational scale. Led a team of over 60 individuals—including cross-time-zone international staff and third-party vendors —to launch Trusted Neighbor on aggressive timelines, navigating complex dependencies and resource constraints. Fostered stakeholder collaboration across global and external partners, aligning technical and business units to achieve program success while delivering top-tier outcomes. Defined and tracked KPIs for a high-impact initiative, integrating risk management and delivery milestones to support ADT’s record-breaking financial year.
Education
Florida Atlantic University
Bachelor of Science (BS), Computer Science
2002 — 2006
Florida Atlantic University
Bachelor of Science (BS), Computer Engineering
2002 — 2006
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