Tiffany Jordan

Application Analyst @Vanderbilt University Medical Center

Nashville, TN, US
EMAILS
t••••••••@vumc.org
MOBILE NUMBERS
+17•••••••90

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WORK HISTORY

Feb 2018 — Present

Application Analyst @Vanderbilt University Medical Center

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Nashville, TN, US

Experienced Project Manager with a proven track record of successfully developing and improving patient portal enrollment processes, leading to a seamless transition to digital workflows. Coordinated cross-functional teams, implemented effective project management strategies, and provided training to enhance efficiency, resulting in over 1 million active users and an 89% reduction in Tier 2 support help desk tickets.

SKILLS

Microsoft OfficeCustomer ServiceHealth InformaticsPhotoshopCaregiversEvent PlanningSenior ServicesEpicHealthcare Information Technology (Hit)NetworkingPublic SpeakingProctoring TestsMicrosoft WordTeam LeadershipNetwork MarketingTrainingNew Business DevelopmentNursingCall CenterNumeric FilingStarpanelReceptionist DutiesTeachingHospice CareEntrepreneurshipHipaaHtmlMobile ApplicationsAssisted LivingProject ManagementAppleSkilled NursingMicrosoft ExcelPowerpointCpr CertifiedMychartBookkeepingWaitressingSmall BusinessRecording

ABOUT TIFFANY JORDAN

Project Manager with 8+ years of demonstrated success in project implementation, process…

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