Tiffany Hanson

About Tiffany Hanson

Working in hospitality for the first 15 years of her career, relationship building and a strong work ethic are at the core of Tiffany Hanson\'s professional strengths. She’s worn many professional hats throughout her career—sales, marketing, event planning, public relations, public speaking, etc—which contributes to her capabilities for big picture thinking and Getting Stuff Done.#GSD Tiffany represents Morales Group’s Acción Performance 3PL division as the Senior Director of Relationship Management, building and managing relationships to drive customer success and business growth. She is known for connecting with others in authentic ways, identifying opportunities to collaborate, and uplifting those around her. Throughout her career and in her personal time, Tiffany has engaged in regular community engagement and volunteer work with organizations focused on driving equity in the community. She rolls up her sleeves and helps develop and grow grassroots programs, contributing to marketing, public relations, event planning, and operations development. Tiffany currently serves on the board of directors for Women4Change and on the volunteer leadership team for Women in Manufacturing Indiana. She’s served with groups like the Women Equity Brunch team, the Diversity Roundtable of Central Indiana, and Indy Maven. Her favorite volunteer experience was serving as a mentor for the Indiana Latino Expo’s AXIS leadership program, mentoring exceptional young Latino professionals in our region for three years.Tiffany recently earned her place on the Indianapolis Business Journal’s Forty Under 40 list, and has received awards for her community engagement work such as the 2023 Camilla Buell Thomas Outstanding Volunteer Award from the Mid-States Minority Supplier Development Council and 2022 Diversity Equity and Inclusion Advocate of the Year award from the United Way of Central Indiana\'s ELEVATE program. She has also been honored as a finalist for the International Center’s Global Impression Award in 2022, as well as the Indy Rainbow Chamber’s Community Member of the Year award in 2021 and Ally of the Year award in 2019.

Experience

1. Senior Director of Relationship Management - Acción Performance 3pl Division

   Morales Group, Inc

   Jun 2025 — Present · Indianapolis, IN, US

   As Senior Director of Relationship Management for the Acción Performance 3PL division of the Morales Group, I am responsible for curating and managing relationships to drive customer success and revenue growth. Some outlined responsibilities include- Meeting with decision makers in key accounts regularly to ensure current customer success and define growth pathways in the future- Supporting and enhancing customer service guidelines and SOPs to drive positive results with customer relationships- Curating and managing referral partner relationships to drive new sales opportunity- Representing Acción Performance in industry organizations and at industry events to drive brand exposure and seek out new partnerships.

Education

• University of Indianapolis

  BS, Communication and Media Studies

  2002 — 2006