Tiffany Faison
Crisis and Access Specialist Counselor
- Role
- Crisis Counselor at Protocall Services, Inc.
- Location
- Greensboro, NC, US
- LinkedIn followers
- 500 followers
About Tiffany Faison
Experienced Team Lead with a demonstrated history of working in the information technology and services industry. Skilled in Microsoft Word, Coaching, Sales, Team Building, and Fundraising. Strong information technology professional pursuing a Master\'s degree focused in Marriage and Family Therapy/Counseling from Capella University.
Experience
Crisis Counselor
Feb 2023 — Present · OR, US
Provides Telephone Triage, crisis intervention, coordination and intake services to callers on behalf of Protocall\'s organizational customers.Exhibits strong customer service skills in the interactions with callers and customers. Provides services in accordance with SAMHSA\'s Practice Guidelines: Core Elements in Responding to Mental Health Crisises such as intervening in person-centered ways, shared responsibility, based on strengths, the person as a credible source, and incorporating recover-oriented language.
Education
North Carolina Agricultural and Technical State University
Bachelor of Arts (BA)
2012 — 2015
Capella University
Master's degree
2016 — 2022
Skills
- Microsoft Word
- Team Leadership
- Microsoft Office
- Sales
- Community Outreach
- Fundraising
- Microsoft Excel
- Powerpoint
- Time Management
- Supervisory Skills
- Inventory Management
- Administrative Assistance
- Coaching
- Marketing
- Social Media
- Training
- Customer Satisfaction
- Public Speaking
- Leadership
- Customer Service
- Management
- Team Building
- Event Planning
- Fax
- Outlook
- Administrative Assistants
- Teamwork
- Data Entry
- Social Networking
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