Tiffany Cole

About Tiffany Cole

Human Resources Executive with over 6 years of experience in optimizing HR operations, enhancing employee engagement, and driving compliance across diverse industries, complemented by a Master of Science in Human Resources Management. How I Drive Engagement: • Coached 20 managers on upholding the company mission, fostering alignment across diverse teams while expertly guiding them in talent management and performance recognition initiatives. • Led recruitment and onboarding of 50 new hires, ensuring seamless cultural integration. • Engaged with 6+ business unit customers to achieve objectives by managing employee relations issues and providing training, fostering a collaborative and supportive work environment. My HR Achievements: • Built and directed a team of 6 professionals, overseeing all aspects of HR, including payroll, benefits, employee experience, relations, and risk management. • Drove a 10% reduction in broker fees for the company by making a strategic switch. • Maintained 100% compliance with labor law regulations, maintaining complete records, reporting, and documentation. Boosting Employee Satisfaction: • Cut turnover by 15% by analyzing HR data to identify skills gaps and implement training programs. • Boosted employee engagement rates by 25% through innovative and targeted strategies that motivated diverse teams and enhanced overall workplace morale. • Directed comprehensive HR functions for a remote workforce comprising ~166 individuals, ensuring seamless operations and fostering high employee satisfaction levels.

Experience

1. Director, People Operations

   Four Hands

   Jan 2023 — Present · Austin, TX, US

   Built and directed a team of 6 professionals, overseeing all aspects of HR, including payroll, benefits, employee experience, relations, and risk management.• Drove a 10% reduction in broker fees for the company by making a strategic switch. • Cut turnover by 15% by analyzing HR data to identify skills gaps and implement training programs. • Maintained 100% compliance with labor law regulations, maintaining complete records, reporting, and documentation.• Collaborated closely with People leadership to drive impactful initiatives that foster business growth and reinforce positive organizational culture, aligning with business needs while strategically incorporating automation. • Resolved employee relations issues to minimize risk and cultivate a healthy, productive organizational culture.• Leveraged Rippling (HRIS) reports and metrics to monitor emerging organizational trends and drive data-driven decisions.• Launched a new employee onboarding program, leading to an increase in employee engagement.• Streamlined the benefits administration process, achieving significant improvements in employee satisfaction.• Spearheaded the transition of HRIS systems from Paycom to Rippling, ensuring a seamless implementation process.• Developed and implemented OSHA-compliant safety programs across multiple warehouses, ensuring adherence to federal, state, and local regulations.• Stood up a comprehensive Environmental Health and Safety (EHS) function, promoting workplace safety, environmental stewardship, and regulatory compliance.• Worked with cross-functional teams to design ergonomic solutions, improving employee wellness and reducing injury claims.

Education

• Capella University

  Master of Science - MS

  2017 — 2018

• Capella University

  Graduate Certificate

  2017 — 2018

• Montclair State University

  Bachelor of Arts (B.A.)

  2005 — 2008

• Montclair State University

  Bachelor’s Degree

  2005 — 2008