Tiffany Cartwright

About Tiffany Cartwright

Hello, I am Tiffany Cartwright, a proactive and versatile professional specializing in orchestrating the complete product life cycle within Product Management. With a track record of success, I\'ve spearheaded the conceptualization, planning, and execution of large-scale projects, notably in the development and rollout of payroll and accounting solutions aligned with client strategic goals, as well as applications in the Utilities industry. My expertise extends to leveraging agile and scrum methodologies to tackle intricate challenges, identify enhancement opportunities, and meet evolving customer demands while elevating product standards.I\'ve built a solid reputation for fostering credibility among diverse stakeholders, driving organizational growth by delivering client value, and promoting seamless collaboration across the value stream. As a collaborative leader, I excel in cultivating enduring partnerships with multidisciplinary teams, clients, and senior executives. Thriving in fast-paced, deadline-oriented settings, I consistently champion operational excellence. Through effective communication and interpersonal finesse, I motivate, develop, and lead teams, adeptly navigating negotiations and fostering trusted relationships.While many strive to meet established benchmarks, my passion lies in exceeding expectations, fostering mutually beneficial outcomes for all stakeholders involved. I hold a deep commitment to my role within an organization and aspire to mentor aspiring Product Managers. Actively engaged in professional communities, I continually seek innovative software and methodologies to refine the product management process, enabling organizations to continuously grow by generating value for clients while promoting high efficiency and collaboration across the value stream. I’m a dedicated team player with a collaborative leadership style, fostering long-term partnerships with a variety of teams, clients, and senior leaders. I thrive in high-pressure and deadline-driven environments, consistently driving operational excellence. My background includes motivating, developing, and leading others through exceptional communication and interpersonal skills; adept at negotiations, collaboration, and building respected and trusted relationships.While others take pride in meeting all standards set before them, my passion is for delivering service thatgoes beyond organizational expectations, creating a win-win scenario for everyone involved.

Experience

1. Product Manager Ii - User Management & Customer Experience

   Conservice

   Sep 2022 — Present · Logan, UT, US

   Leads product development based on research, acts as the primary liaison with other teams & stakeholders while balancing business and technical requirements*Serves as the POC for my assigned products, fostering alignment through constant communication & collaboration across the org*Manages a growing portfolio of products, enhancing existing ones, & spearheading the creation of new initiatives*Crafts the product vision, roadmap, positioning, & owning the product metrics to track performance & demonstrate value* Analyzes market and competitive data to ensure products exceed industry standards & meet customer needs*Engages in ongoing user research & data analysis to generate ideas for new products and features*Expertly manages challenges within given timeframes and providing comprehensive reports on findings, improvements, & risk management*Collaborates with internal stakeholders, development, & quality assurance teams to address customer problems effectively*Utilizes deep customer insights to define personas, create epics, & prioritize user stories aligned with the product strategy*Leverages customer feedback, market analysis, & technology research to create compelling customer experiences*Ensures engineering teams have clear requirements context for accurate estimation*Executes a comprehensive approach to deliver products according to the roadmap, manages & prioritizes backlog items to achieve product vision*Collaborating with cross-functional teams to execute requirements & continuously improve team velocity*Coordinates product launches to ensure their success*Establishes & monitors metrics to ensure product releases meet business objectives, gathers post-release customer feedback to enhance features and track impact*Excels in stakeholder management & managing upwards, while effectively communicating in various formats to diverse audiences*Provides mentorship and support to junior team members, fostering their growth and development

Education

• Concorde Career Colleges

  Associate of Arts and Sciences - AAS, Respiratory Care Therapy/Therapist

  2002 — 2004

• Park University

  Associate of Science (AS), Business Management/Accounting

  2007 — 2009

• Westport Senior High School

  Diploma of Education, General Studies

  1996 — 2000