Tiffany B.
Manager II, Support Learning & Development at Samsara
- Role
- Manager Ii, Support Enablement - Learning & Development at Samsara
- Location
- San Francisco, CA, US
- LinkedIn followers
- 500 followers
About Tiffany B.
As a Manager II of Support Learning and Development at Samsara, I lead a team of instructional designers and trainers who create and deliver impactful learning solutions for our global support organization. I have over 15 years of experience in the L&D field, working in both highly-regulated enterprise industries and fast-paced start-ups, where I have successfully designed, implemented, and improved training programs for scalable and measurable impact on performance. My core competencies include instructional design, e-learning development, curriculum design, facilitation, coaching, and performance improvement. I am a Certified Professional in Talent Development (CPTD) and a lifelong learner myself, with a background in data analytics, operations management, and product management. I also have a domain expertise in customer support operations, which I leverage to help Samsara deliver innovative solutions for the global technical and customer support teams. I am passionate about engaging and empowering learners, mentoring others, and helping them reach their potential.
Experience
Manager Ii, Support Enablement - Learning & Development
Feb 2023 — Present · San Francisco, CA, US
Education
General Assembly
Data Analytics Bootcamp
2018
Dallas Baptist University
Communication and Media Studies
2002 — 2003
Association for Talent Development Workshops
Designing for the Modern Learner & Design Thinking
2018
University of Arkansas Grantham
Information Systems Management, Management Information Systems and Services
2014 — 2021
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