Tiffanie Thomson

About Tiffanie Thomson

Accomplished business operations leader with over six years at Centerline Digital…

Experience

1. Senior Director of Business Operations

   Centerline Digital

   Sep 2022 — Present

   Selected to oversee day-to-day company operations across various business units including Human Resources (HR), Business Operations, IT/Security, and Finance, delivering quality leadership through planning, developing, implementing, and maintaining policies and guidelines to meet targeted objectives. Aligns with key staff and external strategic partners/consultants to ensure the tactical administration of employee relations, payroll, benefits, and employee training and engagement. Direct all accounting operations, including oversight of AP, AR, Bookkeeping, financial reporting and KPIs, EOM/EOQ, maintaining GAP Compliance, monitoring revenue margins, and conducting budget reviews to maximize profits to report to CEO. Assures compliance with federal and state regulations, while providing new recommendations and changes to drive continuous improvement and elevated productivity. Manages procurement and resource allocation for Business Operations, review contractual agreements, and oversees compliance and audit activities. Conceptualized and launched a plan to streamline corporate cash flow, the solution comprising adjusted billing, negotiated new payment terms for monthly renewals or premiums, and monitoring of cost fluctuations. Key Skills: Budgeting, Quality Management, Service Delivery, Financial Analysis and Reporting, Critical Thinking, Human Resources (HR), Employee Relations, Business Relationship Management, Problem Solving, Team Leadership, Operations Management, Coaching, Communication, Project Management

Education

• Wake Technical Community College

  Bachelor of Arts (Equivalency), Business Administration, Management and Operations

Skills

• Leadership
• Inventory Control
• Team Building
• Operations Management
• Project Management
• Merchandising
• Problem Solving
• Microsoft Sql Server
• Team Leadership
• Crystal Reports
• Office Administration
• Business Planning
• Documentation
• Time Management
• Training & Development
• Microsoft Word
• Sql Server Management Studio
• New Business Set-Up
• Communication
• Management
• Financial Accounting
• Inventory Management
• Business Process Improvement
• Report Building
• Sales
• Financial Reporting
• Customer Service
• Microsoft Office
• Purchasing
• Quickbooks
• Strategic Planning
• Acctivate
• Microsoft Excel
• Irma