Tiffani Collier-Jackson

About Tiffani Collier-Jackson

A strategic operations and program leader with extensive experience driving continuous improvement, enterprise project execution, and operational excellence within complex, regulated pharmaceutical environments. I specialize in turning strategy into action, delivering scalable process improvements, optimized operating models, and measurable gains in efficiency, quality, and customer satisfaction.I lead high-performing, cross-functional teams through transformation by combining Lean principles, change leadership, and data driven execution with a people and patient first mindset. Known for building trust and accountability, I develop resilient teams through mentorship, talent development, and inclusive leadership, enabling sustained performance and long term impact. Beyond operations, I serve as Program Chair of the B.O.N.D.(Black Organization for Networking and Development) Employee Resource Group at Cencora, where I champion inclusive leadership, talent development, and organizational alignment.Throughout my career, I have worked in close collaboration with senior stakeholders to design and implement solutions that prioritize customer experience and operational excellence. By aligning key initiatives with overarching enterprise objectives, I ensure that every project not only supports strategic goals but also adds tangible value to the organization. My disciplined approach to delivery drives successful execution across multiple portfolios of work, resulting in cohesive and impactful outcomes.Purpose-driven and execution-focused, I am passionate about improving how organizations operate so people, patients, and communities are better served.

Experience

1. Business Continuity & Deployment at Cencora

   Cencora

   Mar 2022 — Present

Education

• Rowan University

  Bachelor of Science - BS

  1997 — 2002