Tiera Vann
Sr. Implementation Manager at Shopmonkey
- Role
- Senior Implementation Manager at Shopmonkey
- Location
- Dallas, TX, US
- LinkedIn followers
- 500 followers
About Tiera Vann
Sr. Implementation Manager with 5+ years of experience leading SaaS onboarding…
Experience
Senior Implementation Manager
Jan 2022 — Present
Provide project plans, project management and training services for multi-location auto shops Communicate with clients to understand their needs and explain product value Collaborate internally to coordinate customer needs and ensure customer satisfaction Monitor client performance and act decisively to resolve problems Improve customer experience through ongoing process improvement Protect and grow revenue by driving customer renewals and up-sells Maintain records that create visibility and transparency Maintain updated knowledge of products, services, and industry trends in the automotive business
Skills
- Marketing Strategy
- Property Management
- Budgets
- Social Media
- Fair Housing
- Resident Retention
- Inventory Management
- Lease Administration
- Leases
- Lease-Ups
- Financial Reporting
- Student Housing
- Accounts Payable
- Onesite
- Yardi Voyager
- Entrata-Property Solutions
- Bluemoon
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