Tien P.
Information Technology Specialist i @California Lottery
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WORK HISTORY
Information Technology Specialist i @California Lottery
Sacramento, CA, US
Business Analyst for Gaming Application Support & Quality Management- ISTQB (International Software Testing Qualification Board) certified software tester- ITIL v4 Certified (Information Technology Infrastructure Library)- Customer acceptance testing for terminal hardware and enterprise software- Integration, regression, system testing, test script writing and test coverage- Usability, user interface, and reliability testing- SharePoint website development- Technical documentation- Software Development Life Cycle (SDLC)- ServiceNow administration- Jira project management- Creating system test documentation/artifacts- Performance testing- Business and system analysis- Agile software delivery and Scrum
EDUCATION
California State University, Chico
Bachelors, Communication Design, emphasis in Graphic Design
Crestcom Bullet Proof Manager
Certificate of Completion, Leadership and Management
ABOUT TIEN P.
I am a certified software testing professional, as well as an enthusiast of artificial…
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