Tiara Williams
IT Support Specialist | ServiceNow NextGen Alum ✨
- Role
- Ada Accommodation Coordinator at Sedgwick
- Location
- Memphis, TN, US
- LinkedIn followers
- 500 followers
About Tiara Williams
As an IT professional with over 7 years of experience in technical writing, IT service management, and project management, I bring a diverse skill set to the table. My journey spans from Medicare advisory to advanced IT service management, making me a versatile and valuable asset in the healthcare IT sector. I thrive on solving complex problems and improving processes to deliver exceptional service.I have a proven track record in creating comprehensive user guides and technical documentation, managing IT services, and leading projects to successful completion. My expertise in ServiceNow administration, Agile methodologies, and process automation has enabled me to streamline operations and enhance efficiency in various organizations.I am passionate about applying my technical skills to create impactful solutions in the healthcare IT space, and I am always eager to take on new challenges that drive growth and innovation
Experience
Ada Accommodation Coordinator
Sep 2023 — Present · Memphis, TN, US
Education
Tennessee State University
Health Science, Health/Health Care Administration/Management
2011 — 2015
Pivot Technology School
Certificate, Front-end Web Developer
2020
Skills
- Project Management
- Management
- Public Speaking
- Leadership
- Microsoft Excel
- Powerpoint
- Research
- Microsoft Word
- Healthcare
- Customer Service
- Microsoft Office
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