Tiara Dees
CS/CX Leader/Project Manager 🦄 | Zendesk Admin/Automation Wizard 👩💻 | Music Composer 🎵
- Role
- Customer Service Project Manager at Mythical Games
- Location
- Seattle, WA, US
- LinkedIn followers
- 500 followers
About Tiara Dees
Since 2014, Tiara has been a leader in customer experience and player support operations in the games and technology industry. A long-time gaming and technology enthusiast herself, she shares a deep passion for creating and advocating for positive player experiences. Tiara is a first-generation college graduate from The University of Alabama, obtaining her Masters of Science in Marketing and Management (project management track), along with two undergraduate degrees in Music and Visual (Multimedia) Journalism. She also has a variety of other interests and specialties, including- Marketing Research and Implementation - Project Management - Social Media Marketing and Engagement - Product and Services Development - Public Relations Management - Customer Service, Support, and Experience (CX)- Graphic Design and Advertising - Organizational, Leadership, and Team Development - Diversity, Inclusion, and Equity - Writing, Research, and Editing - Web Design & Coding - Specialist to Administrative Knowledge in Tooling such as Zendesk, Salesforce, Slack, Jira, Confluence, Looker, Trello, Wiki.js, Zapier, n8n, and more She is also an accomplished music composer-with 19+ years experience composing orchestral/film music. Her work has appeared in the original \"Henry Stickman: Stealing the Diamond\" game, in \"Geometry Dash\" content, and twice on OverClocked Remix (https://ocremix.org/) as a featured artist/remixer.
Experience
Customer Service Project Manager
Nov 2022 — Present · Seattle, WA, US
Education
University of Alabama
Master of Science (M.S.), Marketing and Management, GPA: 3.8
2012 — 2014
University of Alabama
Bachelor of Arts, Music, Visual Journalism, GPA: 3.18
2007 — 2012
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