Tianna Tran

Hospitality Business Honors College Sophomore at Michigan State University

Role
Banquet Server at Marriott Hotels
Location
Lansing, MI, US
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Tianna Tran

I’m a detail-oriented and energetic student pursuing a career in sports, live…

Experience

  1. Banquet Server

    Marriott Hotels

    Sep 2024 — Present · East Lansing, MI, US

    Deliver exceptional customer service during high-volume events by managing 3-5 tables, liaising with guests and event planners, and accommodating special requests to ensure satisfaction and foster positive feedback, while also serving as a cash bar cashier for over 100+ guests to handle transactions efficiently- Collaborate with team members to efficiently set up and break down banquet spaces while coordinating timely food and beverage service with kitchen staff, enhancing event transitions, and overall guest experience- Maintain cleanliness and organization of service areas, adhering to health and safety standards to create a pleasant environment for guests, alongside obtaining a Michigan TIPS Alcohol Seller-Server Training certification.

Education

  • East Lansing High School

    High School Diploma

  • Wilson Talent Center

    Business and Risk Management

  • Michigan State University

    Bachelor of Arts - BA, Hospitality Business

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Tianna Tran — Banquet Server at Marriott Hotels in Lansing, MI, US | Unifers