Tianna Osborne
Customer Service Representative @ATDI Group
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WORK HISTORY
Customer Service Representative @ATDI Group
Handled 80+ daily customer inquiries via phone and email with a focus on billing, account setup, and troubleshooting in a regulated environment. Maintained over 95% customer satisfaction, ensuring compliance and confidentiality in every interaction. Mentored new team members on client care best practices and platform use. Helped streamline scripts that increased first-call resolution by 12%.
EDUCATION
Year Up United
Business/Commerce, General
Monmouth College
N/A, Business Administration and Management, General
ABOUT TIANNA OSBORNE
I’m building a new kind of business ecosystem—one designed to prepare entrepreneurs financially, connect them to the right capital, protect their families, strengthen their operations, and transform their communities.As the Founder & CEO of Tianna Funding LLC, I help business owners:• Establish solid financial foundations through partnerships with licensed financial • Qualify for funding with proven eligibility strategies—not guesswork or gimmicks• Access $20K–$2M in capital to scale faster, safer, and smarter• Unlock free-for-life business credit card processing for companies processing $10K+/month• Protect their families with high-impact life insurance and wealth-building solutions• Revitalize their communities by identifying distressed properties and driving neighborhood improvement• Strengthen their mental and emotional resilience through the Mind Mend programI launched Tianna Funding because too many entrepreneurs were trying to build generational wealth without a real support system. My mission is to change that—by giving business owners access to the capital, knowledge, and protection they need to grow with complete confidence.To date, I’ve helped entrepreneurs secure funding, build financial stability, and position their businesses for long-term success through real, strategic partnerships—not shortcuts.My vision is powerful but simple: Empower entrepreneurs, protect families, and rebuild communities—within one unified, high-impact ecosystem.If you\'re ready to scale your business, protect your legacy, and build the future your family deserves, let’s connect.
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