Tianna Holmes
Fmla Benefits Coordinator @ComPsych
Sanford, FL, US
EMAILS
t••••••@compsych.com
MOBILE NUMBERS
+14•••••••74
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WORK HISTORY
Nov 2020 — Present
Fmla Benefits Coordinator @ComPsych
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EDUCATION
2010 — 2012
Bellevue University
Master of Arts (M.A.)
2003 — 2007
Bowie State University
Bachelor of Science (BS)
SKILLS
TelecommunicationsCall CentersCustomer SatisfactionTroubleshootingVoipWirelessBroadbandCustomer ServiceBilling ProcessCisco TechnologiesSwitchesComputer Network OperationsEthernetManaged ServicesNetwork DesignTeam LeadershipCustomer ExperienceNetworkingTelecommunications BillingProduct KnowledgeData EntryMicrosoft OfficeLeadershipMicrosoft ExcelMicrosoft WordProject ManagementTeam BuildingTechnical SupportTelephonyPayment ServicesPayment Card ProcessingRetail Category ManagementResearchClient Issue ResolutionDispute ResolutionDiscrepancy ResolutionQuality AssuranceData AnalysisCustomer RetentionCustomer Engagement
ABOUT TIANNA HOLMES
Experienced Customer Service professional. Skilled in Payment posting, Sales order…
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