Tiani Moore
Project, Operations and Process Improvement Manager | Tech Start-Up Operations | Certified ScrumMaster® and Scrum Product Owner® | Driving Agile Operations Excellence through Internal Enablement
- Role
- Project Manager at 1199seiu Training And Employment Funds
- Location
- Staten Island, NY, US
- LinkedIn followers
- 500 followers
About Tiani Moore
I am a results-driven project, operations and internal enablement manager who has scaled client onboarding teams and streamlined operational workflows for 6+ years, consistently delivering 97%+ accuracy rates through strategic process optimization. With expertise in:INTERNAL TEAM ENABLEMENT & TRAINING- Designed comprehensive onboarding plans and training programs that successfully enabled 40+ internal employees and 250+ cross-functional team members, while developing tutorial libraries with online courses and live training sessions to support organizational knowledge transfer and capability buildingSYSTEMS IMPLEMENTATION AND VENDOR MANAGEMENT- Configuring, optimizing, and administrating complex operational tool stacks including CRMs, project management platforms, and specialized healthcare applicationsPROCESS AUTOMATION AND AI WORKFLOW INTEGRATION- Pioneering AI-powered solutions in production environments that reduce manual workload, eliminate bottlenecks, enforce quality assurance practices, and accelerate client time-to-value from weeks to daysAGILE LEADERSHIP AND ORGANIZATIONAL CHANGE MANAGEMENT- Leveraging Scrum Master certification and cross-functional collaboration to guide teams through major software transitions while maintaining operational capacity during periods of significant organizational change
Experience
Project Manager
1199seiu Training And Employment Funds
Mar 2026 — Present · New York, NY, US
Education
Adelphi University
Bachelor of Science - BS
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