Tiangi Dutta
Account Manager at AMINA Bank
- Role
- Account Manager at AMINA Bank
- Location
- Mumbai, MH, IN
- LinkedIn followers
- 500 followers
About Tiangi Dutta
Business Optimization Specialist | Hospitality, Finance & Cross-Industry Process ImprovementI have over five years of experience in client management, KYC operations, training new joiners, lead generation, and assisting clients with day-to-day requirements such as fiat and crypto withdrawals and deposits, account opening requests, statements, tax documents, and other essential documentation and credentials. I also manage overall client retention.I hold a Bachelor of Business Administration (BBA) degree from SFGC and am proficient in communication and management skills.My mission is to support the vision and goals of the leaders I work with by handling complex and confidential information, communicating effectively with stakeholders, and coordinating multiple projects and deadlines. I am always ready to take on new challenges and am committed to continuous learning and skill development.Previously, I worked as an HR Trainee during the pre-opening and opening phases of Fairfield by Marriott, Kolkata, where I supported operations and managed multiple events. In my current role at AMINA, I am one of the founding members of the client servicing team and have played a key role in establishing the bank’s entire client servicing function.Beyond my core expertise, I am passionate about learning Korean and have earned certifications in Music Business Foundations (Berklee Online) and Artist Management.
Experience
Account Manager
May 2024 — Present · Maharashtra, IN
Strategic Communication & Client AdvisoryAdvised and onboarded high-net-worth individuals, corporate, and institutional clients, translating complex financial procedures into clear, actionable steps while maintaining strict regulatory compliance. Client Relationship ManagementBuilt and maintained long-term client partnerships by delivering tailored solutions and ensuring adherence to KYC/AML protocols. Process Optimization & Team CollaborationIdentified inefficiencies in onboarding workflows and implemented improvements to enhance operational efficiency. Collaborated with Compliance, Tech, and Operations teams to resolve diverse client requests, including crypto withdrawals, credential resets, and asset transfers. Problem-SolvingActed as a liaison between clients and internal teams to address account-related inquiries efficiently.
Education
Father LeBlond School - India
ICSE, Economics
2013 — 2014
Our Lady Of The Missions, SaltLake
ISC, Business/Commerce, General
2015 — 2016
Seshadripuram First Grade College (S.F.G.C), Bengaluru
Bachelor of Business Administration - BBA, Human Resources
2016 — 2019
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