Tiana Guevara
Assistant Manager @Developmental Disabilities Institute (DDI)
Signup · Get unlimited contacts
WORK HISTORY
Assistant Manager @Developmental Disabilities Institute (DDI)
East Setauket, NY, US
Trained and coached team members to deliver exceptional customer service, resulting in increased customer satisfaction and repeat business- Resolved customer concerns with empathy and efficiency, demonstrating strong resolution and interpersonal communication skills- Assessed customer needs and provided tailored solutions, mirroring the consultative approach used in HR to support and guide employees- Collaborated with store leadership to develop strategies that improved customer retention, emphasizing the importance of people-first business practices- Managed daily operations with a focus on team development, service excellence, and performance growth, contributing to a positive and productive work environment.
EDUCATION
Stony Brook University
Bachelor of Arts - BA, Sociology
Stony Brook University
Bachelor of Arts - BA, Sociology
Stony Brook University
Master of Science - MS, Human Resources Management
ABOUT TIANA GUEVARA
Aspiring Human Resources Professional with over 11 years of leadership experience as an…
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.