Tiana Maxwell
Analyst @ Optum | Business Administration, Process Improvement
- Role
- Premium Billing and Installment Analyst at Optum
- Location
- Las Vegas, NV, US
- LinkedIn followers
- 500 followers
About Tiana Maxwell
Operations Analyst with a background in business operations, process improvement, and…
Experience
Premium Billing and Installment Analyst
Nov 2023 — Present · US
Integrated Lean Six Sigma principles to improve Medicare case management workflows and improvequality.• Developed analytics insights using Facets and GPS software to enhance customer satisfaction.• Managed billing and enrollment processes with high accuracy.• Analyzed trends to recommend process improvements by anticipating challenges and planning long-term solutions.• Generated and analyzed reports using Excel and Access databases to identify errors and recommendprocess improvements.
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