Tiana K. Baker

About Tiana K. Baker

I thrive on turning conversations into opportunities. With a consultative approach and…

Experience

1. Worldwide Account Manager Global Healthcare & Life Sciences

   FedEx

   Mar 2025 — Present

   I play a critical role in supporting healthcare clients by ensuring the reliable and efficient movement of essential medical shipments. My responsibilities include: Troubleshooting & Collaboration: Addressing critical supply chain challenges by working closely with internal teams and key stakeholders to develop strategic solutions. Customer-Centric Problem Solving: Identifying obstacles in the healthcare supply chain and leveraging FedEx’s vast capabilities to provide tailored logistics solutions. Health Equity Advocacy: Ensuring that healthcare shipments, including temperature-sensitive and life-saving products, reach their destinations safely and efficiently to support health equity initiatives. Revenue Growth & Relationship Management: Strengthening partnerships with healthcare clients by delivering value-driven solutions that optimize their supply chain and drive business growth. Cold Chain & Compliance Expertise: Leveraging FedEx’s cold chain solutions to help clients navigate regulatory requirements and maintain the integrity of critical healthcare products. By aligning FedEx’s industry-leading logistics solutions with the unique needs of healthcare organizations, I help drive operational excellence and positive patient outcomes.

Education

• Indiana State University

  Bachelor of Science, Business

  1994 — 1999

• Wayne State University

  Master of Business Administration (M.B.A.), Management and Marketing, International Business

  2009 — 2013