Tiah Robinson
Implementation Manager, US Surgical Care | Healthcare & Med-Tech Implementations | Lean Six Sigma Green Belt
- Role
- Implementation Manager at Medela
- Location
- Fort Lauderdale, FL, US
- LinkedIn followers
- 500 followers
About Tiah Robinson
I’m an Implementation Manager leading US market implementations for Surgical Care within Medela.My career began in project management across healthcare IT, HR, and large-scale operational environments, but my strength has always been execution. I focus on turning complex, high-stakes implementations into structured, realistic, and well-communicated experiences for internal teams and customers.In my current role, I support end-to-end implementation efforts across the US Surgical Care market, partnering closely with sales, clinical teams, and customers to ensure successful onboarding, training, and adoption.What I do best: • Lead healthcare and med-tech implementations from planning through go-live • Manage cross-functional stakeholders and client expectations • Build simple, repeatable processes that reduce friction and risk • Translate technical and operational details into clear, actionable next stepsI believe strong implementation is rooted in clarity, consistency, and trust. It’s not about rushing timelines or overpromising, it’s about delivering what was agreed to and keeping people informed every step of the way.I use this space to share real-world insights on implementation management, healthcare operations, and career growth beyond traditional project management.If you work in implementation, operations, or healthcare delivery, you’ll likely find something here that resonates.
Experience
Implementation Manager
Jun 2025 — Present · US
Education
American Public University System
Master of Arts (M.A.), Business Management w/ a concentration in Organizational Leadership
2016 — 2018
Cincinnati State Technical and Community College
Associate of Applied Business (A.A.B), Marketing Management
2009 — 2011
American Public University System
Bachelor of Science (B.S.), Information Technology w/ Concentration in Mobile Computing
2012 — 2015
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