Tia Jamir

Customer Success | SaaS Growth | Enterprise Retention & Expansion

Role: Customer Success Manager at AI CERTs®
Location: South Delhi, DL, IN
LinkedIn followers: 500 followers

Customer/Client ServiceView LinkedIn profile

About Tia Jamir

Customer Success Manager with 10+ years of experience in IT and SaaS industries, driving client retention, renewals, and revenue growth across global markets (EMEA, APAC, NA). Skilled in building long-term customer relationships, reducing churn and promoting growth that aligns with business objectives.

Experience

Customer Success Manager
AI CERTs®
Mar 2026 — Present

Skills

Gainsight
Powerpoint
Microsoft Excel
Business Analysis
Salesforce.com
Customer Retention
Customer Service
Customer Satisfaction
Management
Customer Support
Microsoft Office
Account Management
Debt Collection
English
Salesforce
Microsoft Word
Pre-Sales
Direct Sales
Feedback Management
Enterprise Feedback Management
Customer Relationship Management (Crm)
Business Intelligence
Research

Contact information

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Work email
•••••@aicerts.ai
Personal email
•••••@•••••.com
Direct dial
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Current company

AI CERTs®

Education · 260 employees · Founded 2023 · New York, New York, United States

AI CERTs is enterprise-grade global certification platform for AI and Blockchain, born from a simple but urgent realization: while talent is everywhere, opportunity is not. We at AI CERTs® are dedicated to closing the widening skills gap by providing role-based, vendor-aligned certifications in AI and blockchain that the market actually demands. By turning potential into high-impact expertise, we ensure every professional, regardless of their technical background, is truly AI-ready, job-ready, and future-ready. Driven by our purpose to champion lifelong learning, our mission is to certify one billion people worldwide. From our headquarters in New York City, we are scaling on a rapid trajectory toward unicorn status, supported by a global network of academic and industry partners. We aren't just offering courses; we are building a future-proof ecosystem where practical knowledge keeps pace with innovation, empowering the next generation of the global workforce.

aicerts.ai

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