Tiondra K Roberson
Medicare, Medicaid & ACA Specialist | IT & Test Support | Desktop Imaging & Deployment | Clinical Software | Remote Support | HIPAA | Training & Cross-Team Collaboration
- Role
- Healthcare Medicare, Medicaid & Aca Enrollment Systems IT Education & Coaching Specialist at Asm Research
- Location
- Charlotte, NC, US
- LinkedIn followers
- 500 followers
About Tiondra K Roberson
IT professional with 10+ years of experience providing desktop, endpoint, and enterprise…
Experience
Healthcare Medicare, Medicaid & Aca Enrollment Systems IT Education & Coaching Specialist
May 2023 — Present
Facilitated compliance education, onboarding, and systems training related to Medicaid/Medicare platforms.• Served as technical liaison during virtual events, ensuring real-time troubleshooting aligned with federal compliance standards.• Maintained documentation of system issues, user activity, and policy performance via internal CRM.
Education
Strayer University
Master of Education - MEd, Educational/Technology
University of Phoenix
Bachelor of Science - BS, Information Technology
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