Thyagaraju Honnappa
Practice Head- BSM & AIOps at Wipro Limited
- Role
- Practice Head - Bsm & Ai Ops at Wipro
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Thyagaraju Honnappa
A diverse career graph with rich experience in the areas of Pre-sales, Strategic Planning, Project/Program Management, Service Delivery Management, Infrastructure Management, System Design & Implementation, Process Management, Client Engagement, Technical Guidance & Team Management.Pre-sales: Solution design & architect in the area of Digital IT Service Management, Service Assurance & AIOps -Infra & App monitoring, event management, analytics, machine learning, automation- orchestration, server & network automation tools across Data Centre, Cloud, Network and EUC towers.Proficient in managing & leading teams for running successful Service Delivery & Process Operations and experience of implementing procedures, service standards for business excellence. Experience in managing large transformation projects from planning to execution across diverse technologies/teamsSpecialties-Pre-sales & Solution Architect- BSM Tools (AI ops and Digitial Service Mgmt)Project Management, Delivery Management Transition ManagementITIL V3 certified
Experience
Practice Head - Bsm & Ai Ops
Jun 2023 — Present · Bengaluru, IN
BSM Practice & Solutions Head: Practice development, Solution design & architecting in the area of Digital IT Service Management, Service Assurance & AIOps - Infra & App monitoring, event management, analytics, machine learning, automation- orchestration, server & network automation tools across Data Centre, Cloud, Network and EUC towers. Trend Analysis and Competitive Improvements - COE Demo use case readiness across Observability & AIOPS technologies BSM Strategy and References - Maintain OEM connect and develop alliance strategy Building GTM Strategy, Product Positioning, Road Map development & Alliance Order Booking & Business Development Participate in RFI/RFP and RFQ’s, managed client visits, case study presentations in area of Digital IT Service Management, Service Assurance & AIOps Solution Differentiation & Winnability - Tools Transformation solution differentiatorTools include products from ServiceNow, BMC, Splunk, Microfocus, AppDynamics, Dynatrace, Microsoft, SolarWinds, Evolven, OpsRamp, ScienceLogic, Moogsoft and others.
Education
Indian Management School & Research Centre
Master of Business Administration (MBA), Infromation Technology and Management
2010 — 2012
APS Polytechnic
Diploma in Computer Science and Engineering, Computer Science
1996 — 1999
Skills
- Windows Server
- Itil V3 Foundations Certified
- Enterprise Architecture
- IT Service Management
- Itil
- Pre-Sales
- Transition Management
- Virtualization
- Solution Architecture
- Vmware
- Service Delivery
- Project Management
- Data Center
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