Thu Phan
Claims Support @SGI
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WORK HISTORY
Claims Support @SGI
CA
Document Control & Data Accuracy: Meticulously reviewed and corrected documents, verified financial data, and maintained records for accuracy and compliance- Client & Claims Management: Provided front-line reception and phone support, processed claims data, handled inquiries, and facilitated warm transfers to adjusting staff.Administrative & Financial Operations: Managed office supplies, mail distribution, attendance records, processed payments, and reconciled cash- Reporting & Correspondence: Compiled data to generate routine reports and drafted standard professional correspondence based on departmental guidelines- Inventory & File Management: Maintained specialized inventories and ensured the accurate organization and accessibility of physical and electronic files.
EDUCATION
Saskatchewan Polytechnic
Postgraduate Degree
International University - VNU HCMC
Bachelor's degree
ABOUT THU PHAN
An accountable and detail-oriented administrative professional with experience in data management and customer service. Skilled in accurately verifying documents, processing payments, and providing front-line client support. Eager to contribute to the team by ensuring meticulous file maintenance and delivering exceptional support to both staff and the public.
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