Thorny Embly
Director of Customer Operations Support at McLeod Software specializing in customer relations
- Role
- Director, Customer Operations Support at McLeod Software
- Location
- Lancaster, PA, US
- LinkedIn followers
- 500 followers
About Thorny Embly
Specialties: Systems, Network structure, and troubleshooting, Communications Technology, Software interface, Organizational Change, and Process Improvement, Logistics (asset and brokerage).
Experience
Director, Customer Operations Support
Jan 2023 — Present · Birmingham, AL, US
I am managing Advocates and Customer Success Teams across business units. The team focuses on strengthening customer relationships, adoption, and customer sentiment.
Education
CSIA- Customer Service Institute of America
Customer Experience Professional
Millersville University of Pennsylvania
Secondary Ed Mathmatics
1983 — 1989
Central Penn College
Bachelor’s Degree, Business Administration and Management, General
2015 — 2018
Customer Service Institute of America
Customer Experience Professional
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.